E-book part 1

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“All about casino surveillance” part 1 (in Russian, only)

Author: Vadym Barsukov

(The book based on consulting instructions by the CS Consulting)

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the e-book: icspconsultant@gmail.com.

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The e-book Demo file you can check it out for free of charge.
Download PDF DEMO version (in Russian, only) pdf
(PDF 906 KB, text: 21 pages)

Content of 1st part:

(PDF 5,678MB, All text: 131 pages)

  Pages.
  I. MAIN
1.1 Introduction 5
1.2 Introduction (Main) 6
1.3 Necessity of state regulation in casino surveillance 6
1.4 Goals of surveillance service 11
1.5 Tasks of department 12
1.6 Professional skills of staff 13
1.7 Role of dept in gaming enterprise 14
  II. EMPLOYMENT ASPECTS
2.1 Employment prospers 15
2.2 Staff and team forming 16
2.3 CV, profile 16
2.4 Sample of CV and profile data 17
2.5 Consideration of CVs 18
2.6 Checking of data 19
2.7 Interview 19
2.8 Training 20
2.9 Verdict on candidates 21
  III. PROCEDURES
3.1 Policy and procedures (Main) 21
3.2 Policy and procedures of gambling processes 22
3.3 Working out of casino policy and procedures 23
3.4 Control by executing confirmed policy and procedures 24
3.5 Violation not contained in official policy documents 25
  IV. AMERICAN ROULETTE (recommended procedures)
4.1 Introduction 25
4.2 Spin 25
4.3 Betting 26
4.4 Racetrack 27
4.5 Layout cleaning 28
4.6 Winning number opening 28
4.7 Payouts 29
4.8 Chipping zone and float 29
4.9 Dealer`s announcements 30
4.91 Markers 30
4.92 Conclusions 31
  V. BLACK JACK (recommended procedures)
5.1 Introduction 31
5.2 Dealer`s changeover 31
5.3 Shuffling 33
5.4 Burning cards 33
5.5 Deals 33
5.6 Cleaning hands 35
5.7 Necessary of clear executing gambling procedures and conclusions 35
  VI. POKER (recommended procedures)
6.1 Cards 35
6.2 Shuffling 37
6.3 Deck cutting 38
6.4 Dealer`s hands 39
6.5 Sequence of game dealing and sequence taking off cards to discard 39
6.6 Cleaning hands 41
6.7 Accepting and discussing gambling procedures by casino management and surveillance 41
  VII. CASH DESK (recommended procedures)
7.1 Introduction 42
7.2 Access in cash room 42
7.3 Exchange cash and payouts to casino customers 44
7.4 Fill \ Credit 46
7.5 Sequence of working processes inside 46
7.6 Salary payments to casino staff 46
  VIII. COUNTING ROOM (recommended procedures) 52
8.1 Introduction, confidentiality 47
8.2 Persons involved in counting process 47
8.3 About drop box using 49
8.4 Exchanging of drop boxes 50
8.5 Cash counting of drop boxes 53
8.6 Schedules of dealers, cashiers and surveillance staff 53
8.7 Key of boxes 53
8.8 Conclusion 53
  IX. SECURITY (recommended procedures)
9.1 Introduction 54
9.2 Appearance of security staff and recommended posts 55
9.3 Board notebook of security 55
9.4 Posts 55
9.5 Tasks and responsibilities on posts 56
9.6 Responsibilities (procedures) 56
9.7 Responsibilities in casino hall and clock room, wardrobe, desk 57
9.8 Behaving rules and placement in casino floor area (procedures) 59
9.9 Time of working 60
9.10 Senior security manager 60
  X. CLOCK ROOM (recommended procedures)
10.1 Basic about duties 61
10.2 Procedures 61
  XI. BAR (recommended procedures)
11.1 Introduction 64
11.2 Recommended placement and installation of bar equipment 64
11.3 Recommended methods of bar staff working 65
11.4 Procedures 65
11.5 Sample of basic procedures 66
11.6 Working place of bartender and waitresses 67
11.7 Responsibilities of waitresses within casino floor 68
XII. CCTV EQUIPMENT
12.1 Goals for surveillance equipment installations 68
12.2 Parts of CCTV 69
12.3 Video recording devices 69
12.4 Video cams 72
12.5 Monitors 73
12.6 Keyboards 73
12.7 Equipment compatibility 74
  XIII. VIDEO CAMS PLACEMENT RULES (excluding on gaming tables)
13.1 Objects of surveillance observations 75
13.2 Basic rules of camera`s positions 76
13.3 Placement of cams by observing objects 77
  XIV. PLACEMENT RULES FOR CAMS ON GAMING TABLES
14.1 Preparation level 81
14.2 Main view camera 82
14.3 Black Jack 83
14.4 Poker 84
14.5 American Roulette 85
  XV. CASINO SURVEILLANCE DEPARTMENT
15.1 Surveillance team structure 88
15.2 Command chain and subordination 89
  XVI. BASIC TYPES OF CHEATING ACTIVITIES IN CASINO (Categories in casino floor and in gaming processes)
16.1 Introduction 90
16.2 Cheaters classification by specializing 90
16.3 Indication methods of cheating in casino floor 91
16.4 Cheats in AR 93
16.5 Cheats in Poker 96
16.6 Cheats in Black Jack 98
16.7 Cheating devices 100
  XVII. LARCENY IN CASINO
17.1 Main 110
17.2 Larceny classification 110
17.3 Weak places 112
17.4 Basic procedures as a protection method against abusing and larceny 112
17.5 About financial and accounting documentation 113
17.6 Detection of abusing 114
17.7 Fighting methods with larceny 115
17.8 Closed watch 115
  XVIII. GAMING INTERNATIONAL TERMINOLOGY
18.1 Foreword to definition list 116
18.2 Gaming terminilogy 117
  XIX. ANNOUNCEMENT OF NEXT BOOK 130
  XX. SPECIAL THANKS 131

 

 

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